AS FOUND IN THE PRODUCT DESCRIPTION OF THE ITEM YOU PURCHASE, WE SHIP ALL ORDERS IN 7-10 BUSINESS DAYS AFTER THE SELL IS OVER. THIS DOES NOT INCLUDE TIME SPENT IN TRANSIT.

• MY TRACKING INFORMATION STATES THAT MY ORDER WAS ALREADY DELIVERED BUT I HAVE NOT RECEIVED IT. WHAT DOES THIS MEAN?

ONCE THE ORDER LEAVES OUR WAREHOUSE IT IS NOW IN THE HANDS OF USPS. YOU HAVE TO CONTACT USPS FOR ANY ISSUES REGRADING SHIPPING.

• FULFILMENT STATUS:

YOUR ORDER WILL STATE UNFULFILLED UNTIL A SHIPPING LABEL HAS BEEN CREATED FOR YOUR ORDER. ONCE THIS LABEL HAS BEEN CREATED YOUR ORDER WILL STATE AS FULFILLED.

• CUSTOMS & EXPORT FEES:

WE ARE NOT RESPONSIBLE FOR ANY FEES REQUIRED BY CUSTOMS FOR ANY REASON. ALL SHIPPING FEES & TAXES WE REQUIRE WILL BE CLEARLY SHOWN TO YOU ALONGSIDE THE SERVICE AND ESTIMATED TRANSIT TIME UPON CHECKOUT.